Browse the Questions We Get Asked Most
This FAQ page is organized around what real account holders ask — not a generic checklist. You'll find straight answers on how to fund your account through PayPal, Venmo, or a Play+ prepaid card, what happens after you request a withdrawal, how identity verification works, and which US states are currently eligible. We've also covered mobile access, so you know exactly what
to expect whether you're on iOS or Android. Each answer is written the way we'd explain it at a cashier desk: no runaround, just the step you need next. If your question involves a specific transaction or account issue that isn't addressed below, reach out directly through live chat or email and we'll sort it out.
- PayPal
- Venmo
- Play+ prepaid
- Mobile access